RETURNS & REFUND POLICY


EASY RETURNS & REFUNDS.

Our return policy lasts 30 days. If 30 days have gone by since receiving your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.  


REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@upstartclothingcompany.com.


SHIPPING

To return your product, you should mail your product to: 23890 Copper Hill Drive, Suite. 745, Valencia, California US 91354

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

If returning a product, we recommend using a trackable shipping service or purchasing shipping insurance to verify that returned product has reached us. We do not guarantee that we will receive your returned item.